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Video Telehealth Appointments AvailableGet My Free Consultation


EzyQuit respects your privacy.
This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website ezyquit.au (Site) or directly from you.
Please read this Privacy Policy carefully. Please contact us if you have any questions.
You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.
If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.
1. Type of personal information collected
Personal Information: The type of personal information we collect may include is set out on our website.
If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.
2. Collection and use of personal information
We collect and use the personal information for purposes including to contact and communicate with you, for internal record keeping and for marketing.
3. Disclosure of personal information
We may disclose personal information for purposes including to provide our products and services to you, and as required by law.
Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information.
4. Access to and correction of personal information
Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavor to promptly correct any information found to be inaccurate, incomplete or out of date.
5. Complaints about breach
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us via our Contact Form.
6. Unsubscribe
To unsubscribe from our e-mail database, or opt out of communications, please unsubscribe via the link in the email or contact us via our Contact Form.
7. Storage and Security
All reasonable efforts are made to secure your personal information.
For any questions or notice, please contact us via the Contact Form
Last update: 27 December 2022
Disclaimer
This web site may include links to external web sites. These links are provided in order to help you find relevant web sites, services and/or products which may be of interest to you, quickly and easily. It is your responsibility to decide whether any services and/or products available through any of these web sites are suitable for your purposes. EzyQuit is not responsible for the owners or operators of these web sites or for any goods or services they supply or for the content of their web sites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external web site to which this web site includes a link infringes the intellectual property rights of any third party).
All information or advice provided as part of this web site is intended to be general in nature and you should not rely on it in connection with the making of any decision. EzyQuit tries to ensure that all information provided as part of this web site is correct at the time of inclusion on the web site but does not guarantee the accuracy of such information. EzyQuit is not liable for any action you may take as a result of relying on such information or advice or for any loss or damage suffered by you as a result of you taking this action.
Quit Smoking Hypnosis
The sessions are confidential hypnosis by a trained and certified professional.
Fees and Health Insurance Cover
Client fees are stated in the confirmation email. Full payment shall be made prior to the first session commencing. Client(s) understand that a practitioner will not be able to receive insurance reimbursement under many health provider policies – clients are responsible to bill their own insurance if they believe they have appropriate cover. Clients are fully responsible for the payment of all fees.
Should you stop smoking for 3 months or longer but start again at a later date, you may attend a follow- up appointment for half the standard fee.
Should you require a follow up appointment after 12 months the standard fee and full money back guarantee will apply.
Cancellation Policy
Clients maintain responsibility regarding appointment times. Any appointment cancelled with less than 48 hours’ notice will be deemed as taken and payable in full. Most insurance companies will not reimburse you the client for this charge.
Refunds Policy
There are no refunds on purchases made. All certificates/sessions/packages/programs/classes expire one year from date of purchase.
Confidentiality Policy
All practitioner’s communications, records and contracts with clients and professional and support staff will be held in strict confidence. Information may be released, in accordance with the law, only when:
(1) the client signs a written release of information indicating informed consent to such release;
(2) the client expresses serious intent to harm himself/herself or someone else;
(3) there is evidence or reasonable suspicion of abuse of a minor, an elderly person (sixty-five years or older), or a dependent adult; or
(4) a court order is received directing disclosure of information.
It is our policy to assert a privileged communication in the event of #4. Although we cannot guarantee it, we will endeavour to apprise clients of all mandated disclosure.
Work Agreement
The client shall make effort in good faith effort and engage in the quit smoking session as an important priority at this time in his or her life. The Client agrees to undertake any homework required to the best of his/her ability. Suspension, termination, or referral shall be discussed between practitioner and client in the case of a pattern of behaviour that reveals disinterest or lack of commitment to quit smoking, or for any unresolved conflict or impasse between the practitioner and client.
The client(s) is aware that he/she is a willing and voluntary participant, and can withdraw their consent and agreement at any time during the session. The client(s) is aware that the sessions outlined above may involve video-recording and / or audio-recording.
There is no guarantee of specific results and results can vary from person to person.
These Terms of Service may change from time to time without prior notice.